Balance 28C

A quick learner from Venice Fl says:
Can u help me find this balance has 28 c on it
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Emily from SWISCO responded:

Hey there!

With this combination of attachments, you could have either an S380-29 or S385-29 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. Your stamp "28C" usually corresponds to our 2830 stamp option but you can always weigh your sash on a scale to be 100% sure. 

Let me know if you have any questions!

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Venice Fl says:
Mine is smaller than an inch. 7/8
Also shape is different.
Will the s380 work?
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Emily from SWISCO responded:

I'm afraid our S380 won't work if your bottom shoe measures 7/8" but we can still help. This will just have to be a custom order since none of our stock balances use a 7/8" 15-029 shoe. Can you tell me how many of these you'll need? Our minimum for custom orders is 2. Once I know that, I'll be able to draft a price quote. 

Thank you!

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