Balance Id

A professional from Middletown Virginia says:
November 3, 2016
I have a customer with a non-tilt commercial window.
All the information I have right now is the number stamped on the balance.
#3876DSL 1/2" channel balance.
Is there a replacement for this model ?

Dixie Plate Glass
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Tom from SWISCO responded:
November 8, 2016
I'm afraid that is not a model number, it's only a code that indicates the strength of the spring. The only way to find a replacement balance is by comparing physical details, specifically of the nylon caps on either end. I recommend that you look at our Channel Balance Home Page and follow the steps in order to find the Series that best matches what you have.
38" Series 390 Channel Balance
38" Series 390 Channel Balance
S390-38
$13.45
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