Balance Identification

We can supply this balance, but it has to be a custom order since you have a plain style metal channel. 

Before we go any further, I'll need just a bit more information. To start, please tell me the length of the metal channel and the exact weight of the sash that it supports. I would also like to know how your balance connects to the window track at the top; it should be either a screw or a hook. Finally, how many did you need altogether? Our minimum purchase quantity is 2.

I'm sure there is a professional in your area who would be happy to do just that. We don't provide that kind of service ourselves, unfortunately, but a local hardware store should be able to point you in the right direction.

Thanks Mohit. The only way you can determine the weight of the sash is to remove it from the window frame and place it on a scale. Any common bathroom scale will do. Please make sure to be as precise as possible; we need to know the weight down to the ounce.

Would it also be possible to triple check the length of the metal channel? I need to know its exact length, too. A 34" long balance isn't a problem, but if it's 33-3/4" then that would actually be very detrimental to finding a replacement. It's very important that we know the actual size of this metal channel. Please let me know if you can get that for me.

Perfect, thank you so much! This is a huge help.

So, what I can do for you is make an S770-34 plain channel balance but with the bottom clip swapped out for the 15-014 knife-lock shoe. We will also be using the 34D stamp, which is designed to carry 27 through 32 pounds. That should be more than sufficient to carry your sash weight.

I will email you a purchase link right now for two balances made to these specifications. If you wanted to change that quantity, or if you had any questions, please let me know. I'm happy to help with anything you may need.