Balance issue

A quick learner from Kentucky, USA says:
October 6, 2022
There is a broken coil balance (s) on an adjoining window system. How do I identify the correct parts for repair?
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Emily from SWISCO responded:
October 11, 2022

Hi there!

We can help but we'll need to see an undamaged pivot shoe removed from the window in order to narrow down your replacement options.

Thank you!

A quick learner from Kentucky, USA says:
October 26, 2022
Here are the pictures of the actual window frame assembly with the sashes removed. There are photos of upper and lower and left side/right side. Perhaps the only broken pieces are the plastic shoes? I'll hang up and listen to your answer.
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Emily from SWISCO responded:
October 26, 2022

Thanks for the additional photos! This is a huge help. Your hardware is a match for our S140-15 coil balance assembly but you can use the 15-215 if the pivot shoe is the only thing that's damaged. This part should work just fine with your existing coil springs. Take a look and see what you think.

15 lb Series 140 Quick-Tilt, Dual
15 lb Series 140 Quick-Tilt, Dual
S140-15
$12.70
Quick-Tilt Pivot Shoe Sash Carrier
Quick-Tilt Pivot Shoe Sash Carrier
15-215
$3.38
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