Emily from SWISCO responded:
August 26, 2022
Hi, Brian. It looks like you may have our Series 770 but with the 62-105 hook so that it can connect to a pivot shoe like our 15-105. This configuration isn't a stock balance of ours but we can provide this for you via custom order. However, I'd like to see an undamaged version of this balance removed from the window to confirm. I'll also need you to obtain the exact sash weight, as well as confirm the length of the metal channel. That will help us determine what length and spring strength option to use for your replacements. |
Emily from SWISCO responded:
September 7, 2022
A common bathroom scale will suffice! |
Emily from SWISCO responded:
September 8, 2022
Great! Thank you for getting back to me, Brian. What I'll do now is email you a purchase link and price quote for (4) S770-28 balances with the 62-105 hook attached and a 28D spring strength option for a sash weighing 23 to 28 pounds. You can use this to place an order right on our website. Your pivot shoe indeed looks like a good match for our 15-105 but compare our dimensions with yours and see if you agree. Just note, the 15-105 shoe is sold separately so don't forget to add this to your cart as well. If you have any questions or would like to make any changes, please let me know and I'd be happy to help. |
Emily from SWISCO responded:
September 8, 2022
Certainly! I'll shoot you over a new link for 2 balances right now. |
Emily from SWISCO responded:
September 13, 2022
My pleasure, Brian! Please let me know if I can assist with any future repairs. I'm always happy to help! |