I purchased the
15-195 T lock balance shoe from your but it does not fit into my taperesd channel balance.The BalShoe I need is on the right side of the photo with both pieces:
The single piece photo is the BalShoe I need.
My neighbor received the parts ( BalShoe Patriot part # BALSH-6 # 747 1 1/4 drop in ), from Patriot Windows last year in 2017 because they were under warranty.
I called Patriot Windows and they told me to call you since my windows are out of warranty.. which I did and I ordered the parts I got from you..
Can you get the Balshoe I need ??