Hi. I've got a balance that looks like an S385 unit, but on closer inspection after reading the balance tips, it appears it isn't.
Channel width is 9/16
Channel metal end to metal end is 26-3/4" long
Marking on channel is 2630
See pics for shoe and top fitting.
Shoe toe to heel is 1-1/16".
Please let me know if you can send me 4 of these balances.
Thank you
Chris
Balance shoe with integrated pulley
Contractor from Wyoming
May 13, 2023 2:42 pm
5 user uploaded images
6 Replies
Emily from SWISCO
May 16, 2023 9:28 am
Hi there, Chris.
What you have here is an extended travel channel balance. We can help supply replacements but they will have to be a custom order due to the pulley wheel built into the bottom fitting itself, as well as an extended cord travel and the metal channel length. Yours should measure 26-7/8", not 26-3/4". Custom orders are nonrefundable so you could always double-check to be sure.
In the meantime, can you confirm if the hook attached at the end of the cord is the 62-106 or 62-105?
Contractor from Wyoming
May 19, 2023 11:48 am
Good morning. Thanks!
- yes, 26-7/8 length
- and, it has aTension Cord Hook..62-106. See pics
How would I go about accurately custom ordering these balances?
- yes, 26-7/8 length
- and, it has aTension Cord Hook..62-106. See pics
How would I go about accurately custom ordering these balances?
2 user uploaded images
Emily from SWISCO
May 19, 2023 3:21 pm
Great, thank you! What I will do now is email you a purchase link that you can use to place an order on our website. Please note, there is a 5-6 business week lead time.
If you have any questions just let us know!
Contractor from Wyoming
May 19, 2023 3:58 pm
Thank you! I've never experienced better customer support than what you provided here.
Chris
Chris
Emily from SWISCO
May 19, 2023 4:03 pm
That's very kind of you to say! I'm so happy I could be of help. Please let me know if I can be of further assistance and best of luck with the repair!
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