Balance spring on older Crestline double hung window

Profile picture of Paul
Paul from SWISCO responded:
April 17, 2019

Many thanks for your correspondence. The Series 751 Ribbed balance has a broken knife shoe, the 15-014. If the the cord and spring is fine, you just need to replace the shoe; if not, you will need a new Series 751 ribbed balance. See our media guide how to remove the jamb liner to get to the balance.
A contractor from Holland MI says:
April 17, 2019
A customer asked me to fix his double hung that does not stay up. He believes it is a crestline window. The pictures are the channel that the spring is in and the small piece that came out and was separated from the rest or the spring apparatus. Will I need to get a whole new channel with spring included, or can this be fixed?

Thanks!

Dan
Thumbnail of the uploaded file named IMG_20190415_181109075_HDR.jpg
Thumbnail of the uploaded file named IMG_20190417_143415495.jpg
Balance knife lock Shoe
Balance knife lock Shoe
15-014
$1.09
14" Series 751 Channel Balance
14" Series 751 Channel Balance
S751-14
$10.18
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.