Balance spring replacement

Home Owner from Tennessee
I believe these are Atrium windows from around 2010. Both balancers' cord broke. They are 16" long with 16C BSI marked on one side. I don't find a balance that mounts with a "peg" like these do. Hopefully you can help. Thanks
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6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello! I'm very confident that we can supply this balance, but before I recommend anything I'd like to see a picture of the metal clip at the end of the cord. Yours appears to have snapped off, but it is a very important detail. Once I see that, I'll be able to make a suggestion.

Home Owner from Tennessee
Please let me know if I can supply anything else. Thanks!
Tom
Tom from SWISCO
SWISCO
Expert

Sure, I'll just need to see a picture of the metal clip at the end of the cord. As mentioned, yours appears to have snapped off, but it is a very important detail for identifying the the best possible replacement.

Are you able to provide a photo of this clip?

Home Owner from Tennessee
Sorry! I thought I attached them on the last message.
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

No worries! Your balance is a custom assembly, made with a 15-224 Inverted Link and a 15-198 Balance Clip Attachment. I've forwarded a link with a quote for (2) of these custom assemblies; there is an order minimum of (2) for custom assemblies. 

If you would like a larger quantity of balances please let me know and I'll be happy to update the quote for you.

You'll be able to use the provided link to review the quote and place the order from your online cart.

Feel free to reach out with any questions.

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