Tom from SWISCO responded:
May 21, 2020
I'm not sure it's called that, necessarily, but these parts are called balances. In order to identify what you have, I'll need you to remove it from the window and show me a picture of it by itself. I need to see the top end, bottom end, stamp, and whatever clip or hook is at the end of the cord. |
Tom from SWISCO responded:
May 22, 2020
Thanks, these pictures are perfect. I recommend our Series 795 channel balance. I am confident that this will replace your old parts. |
Tom from SWISCO responded:
May 27, 2020
All orders can be placed directly on our site at your convenience. You should measure your metal channel to confirm the right length, though. |
Tom from SWISCO responded:
May 27, 2020
These don't come with instructions, but they're very, very easy to install. You just put the shoe in sideways first, so it'll fit in the track, twist it so it's oriented properly (stamp facing inside the house), then tilt it up and screw it in at the top. |
Tom from SWISCO responded:
June 2, 2020
Hello again, Frank. That screen clip looks like our 70-123 and the balance still looks like our Series 795. The stamp printed on the metal channel isn't a product code, it only indicates the calibration of the spring. |