Balancer for Milgard non-tilting sash, 1/2" channel

Quick Learner from Lathrop, CA
Please help me identify the replacement part, thanks!Chris
5 user uploaded images
6 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Hey there. I am confident we can replace this channel balance; but first, can you show me the 'guts' or underside of the metal channel? Some balances from the west coast have a special design we must account for. Once we see whether or not that's the case here we can proceed.

Quick Learner from Lathrop, CA
Hi, sorry for the late reply. Here are pictures of the underside of the working channel balance. Thanks for getting back so quickly! 
2 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Perfect, thanks. This looks like the S378-21, S380-21, or S385-21. The only difference between these three balances is the 'depth' of the bottom nylon shoe. See below. Measure your old shoe to see what matches best. In any case, for a stamp option choose 2030.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Lathrop, CA
Perfect! Thank you so much for the help.
Bob
Bob from SWISCO
SWISCO
Expert

My pleasure. Let us know if you have further questions, and thanks for reaching out.

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