Balances - Confirm Type Please : SWISCO.com

Handy Person from Florida

Apr 22, 2025 5:51 pm

Believe they are 1/2 " wide and 29 inches with a Stamp of 28G
Struggling with specifc type/model - several look similar. Photos are of top and bottom. Need 8 and have impact windows

2 user uploaded images

10 Replies

Jasmine from SWISCO

Apr 23, 2025 1:52 pm

Thanks for writing in! I am confident we can provide you with a replacement for the window balance you have. Although, I am not able to cross-reference the stamp from your balance with those on our replacements.

That said, I'll need to know the exact sash weight to determine the best option.

Please don't hesitate to reach out with any other questions you might have.

Handy Person from Florida

Apr 26, 2025 1:39 pm

Sash is 40lbs

Jasmine from SWISCO

Apr 28, 2025 10:10 am

Thanks for confirming! Your window balances can be replaced with the S378-29, S380-29, or S385-29. You'll need to confirm the shoe's depth to determine the correct series.

You can select the 2870 stamp option which will support a sash weighing 39 to 42lbs.

Comparison of the S378, S380 and S385 balance shoes.

Handy Person from Florida

Apr 29, 2025 11:16 pm

Thank you Jasmine - Do you know what the Sash Guide part number is for the S378 balance?
Thank you, Glenn

Jasmine from SWISCO

Apr 30, 2025 8:32 am

Hi Glenn,

I'll need to see a clear, undamaged photo of the existing guide to identify it. There are multiple top sash guides that can be paired with this balance series.

Please let me know if you have any other questions.

Handy Person from Florida

May 1, 2025 8:18 am

Provided 3 picts - Thank you Jasmine

3 user uploaded images

Jasmine from SWISCO

May 1, 2025 12:13 pm

Thanks for the additional photos. This guide appears to be the 18-180 Top Sash Guide. Carefully review and compare the dimensions to confirm this is the correct replacement.