Thanks for posting. I think we can help, though you have a peculiar set up. I've never seen a balance like yours used with that kind of pivot shoe. I suspect someone repaired this window before and used a residential pivot shoe with a commercial balance. Is there another window identical to this that may have the original shoes?
As for the balance itself, please tell me the length of the tube and whatever it has printed or stamped on it. Thanks!
Hi Frank,
Thanks for getting back to us, that is everything we need to get started! I'll email you a custom balance ordering link shortly.
One last question, can the same balance work for the upper sash of the double hung window. Size and weight of identical with upper and lower sash. If these balances can be used for both upper and lower sashes, I will need 24 of them to do a rework of all 6 double hung windows.
Usually the upper sash is shorter, but if yours has the same size and markings (50-79), then you can use the same one.
The upper sash is shorter. Markings are 46 - 77 lbs. and the unit is 46 1/2" long. I know these are special order so I will need a special balance ordering link emailed to me for 12 of the 50-79 balances and 12 of the 46 - 77 balances. I will add the shoes and latches when I place the order.
Thanks for your help in this matter.
I'll email you custom balance ordering links for both sizes shortly, thanks!