Bella replacement window broken shoes

Quick Learner from Indiana

Oct 7, 2024 1:58 pm

I have 3 Pella replacement windows that are all 17 years old and all the exact same size. The plastic on the window shoes all broke on all 3 lower sashes. I'm not sure exactly what I replace. Is it just the plastic bottom or the full spring piece? Sash weight is 17.6 pounds.

4 user uploaded images

5 Replies

Emily from SWISCO

Oct 10, 2024 3:31 pm

Hi there!

Thanks for reaching out to us. We sell the 15-194 shoe if that's all you need. Just note that the shoe breaking indicates that the balances aren't too far behind.

If you did need the balances, they must be a custom order since yours install with the 15-198 hook. If you'd like to go this route, let us know along with the number of balances you'd like to replace.

Quick Learner from Indiana

Oct 18, 2024 3:26 pm

Thank you so much! I was able to replace shoes and get all 3 windows working again. When those balances eventually break, I will be back to replace the full unit. Thanks for your videos and helpfulness!

Emily from SWISCO

Oct 21, 2024 7:48 am

No problem! I'm happy to hear your windows are back in action. We'll be here if you need anything else!

Quick Learner from NC

Oct 23, 2024 9:25 am

My 20 yr old Twinseal windows use the same shoe and have most have broken most at least once since I've owned this house; the plastic and the pot-metal receiver.
The pivot pins that anchor in the frame and insert into the shoe corrode, and several have had to be replaced. Swisco sells a close replacement. I keep several spare of each on hand.
To extend the life of the spring, I coat with spray oil or grease.