Hey, Sara. Could I see a few pictures of this operator removed from the window? That will help us come up with a good replacement. You can remove it by gently prying off the wood trim that covers it and then unscrewing it. Let me know!
I can't take off the wood, or I don't know how. I could give you a picture with the window open if that would help to see the arm?!?
I'm hoping to hire a window person to so the work, but everyone I talk to seems reluctant that the crank can be fixed.
Thanks,
Sara
Hey Sara. Seeing the arms with the window open is the next best thing, yes. However, we will also need to see the tips of the arms, so if you can disengage them from the window after they're open, that'd be perfect. Let us know!