Tom from SWISCO responded:
January 3, 2018
We likely can supply these balances, but we need to see more of them. I can't quite tell if these are going to be stock items, or if we will need to make them specially for you. I'll need to see whatever is attached to both ends of the metal bar, as well as the hook on the end of the string. Can you send some more photos?
|
Paul from SWISCO responded:
January 17, 2018
The company that made the window balances have gone out of business. We can still help, but we will need to specially make a replacement balance that will still work in the old window.
Specifically, for the "26-D-40" balance, we would be using our S770-27 but with the bottom clip replaced with a 15-014 knife lock shoe. I would also use a 27D option for sashes weighing 22 through 26 pounds. For the "27-40-D," balance, we would use an S770-28 with the same 15-014 shoe and a 28D option for sashes weighing 23 through 28 pounds. Please review this information and let me know if it looks good. If so, let me know how many of each balance you need. Once I have that, I'll email you a special order link and price quote for each. |
Tom from SWISCO responded:
January 23, 2018
I'm sorry, I'm not sure what that means, exactly. When you say set, do you mean a pair of balances? Did you need 5 pairs for each, or just 5 pairs altogether?
Assuming you need 5 pairs of each, I will send you two special order links for 10 of each balance right now. Let me know if you need me to adjust that quantity. |