Hi, my home has a single hang window and the channel balance and pivot shoe has broken so I can't open the window. The manufacture is Pollard windows and doors.
Please see the attached photos of the actual size of the parts.
Could anyone help me find the right parts to fix the window?
I really appreciate your help! Thank you so much!
Hello! I'm very confident that we can get these parts for you. For the pivot shoe, I see you were looking at our 15-129. I definitely think this is a strong contender, but it depends on the thickness of your shoe. I can't tell that from your photo. Measure your thickness and compare it to our 15-129's dimensions to confirm.
Thanks, Yin! Looks like your shoe is closer to 1/2" thick, not 9/16". If you agree, then consider our 15-135. This is a strong contender for a replacement shoe.
As for the balance, we still need to see whatever clip or hook was at the end of that cord. Like I mentioned, yours broke off, so seeing this balance again won't help us. If you have an undamaged version of this balance in the house then I would use that as a reference.
I wouldn't recommend using a spiral balance. I don't think it would work properly for your window. They don't necessarily last longer, anyway. The complications you might run into aren't worth whatever longevity you may or may not get, in my opinion.
Yes! These a perfect, thank you. I think our Series 770 channel balance is a good match for the original. This has the same style terminal clip at the end of the cord and is fully compatible with our 15-135 shoe.
You got it! Let me know if you need anything else and we will do our best to help.
