Tom from SWISCO responded:
November 13, 2012
Thanks for posting, Tom. Are you sure it's only 7/8"? We do not have a shoe with that kind of depth. It's possible that yours is the 15-005, and has just been worn down. Please double check the depth and make sure its as accurate as possible. Make sure that you're measuring the right part of the shoe. You can see what the depth is for the 15-005 below. Alternate view of 15-005
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Tom from SWISCO responded:
November 15, 2012
Thank you for the great picture! This certainly is a mystery. I have one last question, though. Could we see a picture of the underside of the shoe? Is there a wheel inside the shoe itself? If so, it may be a special custom balance. Let me know!
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Paul from SWISCO responded:
November 20, 2012
Thank you for your patience in this matter. This is certainly a unique situation. I've given it some thought, and I think you might want to go with our S380-29 channel balance, which uses the 15-005 shoe. It may be a little deeper, but I think it may work. Worst case scenario is that you'd have to shave a bit off of the shoe in order to get it to fit.
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