Bottom double hung window pivot shoe

A handy person from Hope Mills NC says:

Greetings, I find no brand name on the windows or parts. The pivot shoe lock is approximately 1 1 1/4 inch wide by 1 3/8 length by 1/2 deep. The coil is 1/2 inch wide x 35 inches marked with possible part number 232208. Pics 1 and 2 are off a functioning window, pic 4 is what's in both sides of the window with the coils snapped off the pivot shoe. The balance support is marked 5.232.208, 5.345.638 and part number 801020.

What are your suggestions please. Thanks and have a great day.

Vr,

Brian 

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Paul from SWISCO responded:

We appreciate your patience with us, Brian. We believe our 15-199 pivot shoe would replace the one you are showing us. The coil spring that is compatible with the shoe is our 1/2" Series 160. See if there is a stamped number on your current spring. If there's not a number stamped, weigh your window sash and get back to us with that number.

A handy person from Hope Mills NC says:
Paul and Swisco team thank you for the response. The window sash weighs 20 pounds. Stamped on the coils are #5.5 35"P, 232208 and #4.5 35"P 232208. The pivot shoes appear to be functioning properly, so guessing 2 coils per side hooked together based on your videos and pictures. Thank you for your help. You folks are great professionals! BB
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Paul from SWISCO responded:

We appreciate your kind words. Check out S160-4 and S160-5 as replacements for your coils. Let me know if you need anything else at all!

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