Bought wrong T-Lock Balance Shoes

Hi Tony. For Series 795 balances that have that groove at the bottom of the channel that interfaces with a similar groove in the stem of your old T-Lock Shoes, I am afraid that we don't carry either, and that both the shoes and the balances must be replaced. If you wish to do this, it sounds like you need our S795-30 with a stamp option of 30B. Just be sure your old balances attach to the top of the window track with a screw clip rather than a hook; if it's a hook let me know. You can then use the 15-195B shoes you purchased and swap them with the shoes that come with these balances by default (the 15-195). See the video below.

If you'd rather just return the shoes though, see our Return Policy here.