Broke the pivot shoe on RSVP vinyl tilt window balance assembly

A home owner from Rochester NY says:
I'm looking for a replacement shoe, shoe assembly, or possibly even a full replacement balance assemblies (I assume I'd need to replace as a set?).

Any chance you have a shoe assemply that will work, or even just the case metal part I broke?

There are three pics attached, as described here.

- As I face the window from inside the house, this is the balance assembly from the right side.
- Width is 1.25 as measured below
- The shoe appears to be removable out the back, IF I could get the gray tab to release.

- Spring has a number stamped on it - circled in red. Number is either a 6 or a 9.
- The spring is .5 wide

- back of the assembly.

Any assistance would be greatly appreciated.

Thanks in advance,
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Ted. Please see our 15-175 pivot shoe and Series 152 coil spring and let me know how well these match up.
A home owner says:
If not a perfect match, the 15-175 is pretty darn close. Am I correct in thinking that this part will work on either side (left or right), and if I've only broken the pivot shoe, I can order one of these, and move the current springs over to the new shoe, and re-install?
Profile picture of Paul
Paul from SWISCO responded:
Yep! You're right on both counts. This shoe can work on both sides, and you should be able to re-use any hardware that's not damaged.
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