Broken 1-1/4" T-Lock Balance Shoe, Closed Cam

A handy person from Ohio says:
It looks like my T-lock is an older style that are not made anymore. The new one looks more robust in the area mine are failing, but unfortunately not backwards compatible. My channel balance has 29B BSI TO stamped on it. It's straight channel with no bends except a deep groove at the T-lock. It measures 29" long. It also has a hook attached to the string. The hook measures 1/4 wide. Can you tell me what I would need to order to replace?
User submitted photos of a window balance.
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Tom from SWISCO responded:
Yes, we can definitely help. This is an older version of our S795-29 channel balance. However, since you have a hook on top, we would need to custom make it with a special 15-198 installed at the end of the string. If you are interested, let me know how many you need and I can send you a custom balance order link.
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