I see the numbers 1610 10 inside the broken balance .
Unfortunately I don't know the brand of my window.
Can you help me find the proper replacement parts?
My sash weighs 20.2 lbs.
Many thanks for your help
Janet
I see the numbers 1610 10 inside the broken balance .
Unfortunately I don't know the brand of my window.
Can you help me find the proper replacement parts?
My sash weighs 20.2 lbs.
Many thanks for your help
Janet
Hi there Janet.
Thanks for reaching out to us. You'll first need to remove the plastic covering over the balance channel by slipping an instrument under the cover and pulling it out of the track. Then, you can compare your balance to our Series S770-16 with the 16E stamp option. A pair of balances with this stamp will support a sash weighing 19 to 22 pounds. You'll also want to confirm that the length of the metal channel is 16".
For the pivot shoe, take a look at the specifications of the 15-129 and see if they match what you need.