Broken Coil Balance ID

A quick learner from 45152 says:
April 25, 2020
I need this whole assembly for my window. My hoyse is only 4 years old and this broke already.
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Tom from SWISCO responded:
April 29, 2020

I'm afraid that I don't recognize this balance, but we will do our best to track this down for you. Please give us a little more time and I'll get back to you ASAP.
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Paul from SWISCO responded:
April 30, 2020

Hi there, I think I can help. From your photo, I recommend our 15-199 pivot shoe along with a 1/2" thick Series 160 coil spring. You will need to match the spring stamp on your old coil to confirm the best Series 160 option. The nylon spring cover would be our 15-150S, but you may be able to reuse yours.
Pivot Shoe, 17/32" Thick
Pivot Shoe, 17/32" Thick
15-199
$3.70
1/2" Coil Single Support
1/2" Coil Single Support
15-150S
$1.10
3.5 lbs Series 160 Coil Balance
3.5 lbs Series 160 Coil Balance
S160-03
$4.50
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