Broken balance shoes

A handy person from Pine Island, MN says:
October 14, 2021

These windows were installed in 1975 and I do not know the name. The balance shoes are breaking. From your video it looks like I have to remove the inside trim to remove the balances. I want to order the shoes but need to know which ones. Can I also replace the plastic part the balances are in if you sell them? Please give me advise. Thanks, Morris 

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Casey from SWISCO responded:
October 19, 2021

Hello,

You're correct that you will need to remove the jamb liner by following the video below to compare your balance shoe to the 15-014 that comes with the S751 channel balance. Unfortunately, we do not carry replacement jamb liners, only balance hardware. Thank you!
Balance knife lock Shoe
Balance knife lock Shoe
15-014
$1.09
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
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Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
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