Broken cams?

A quick learner from Cleveland, ohio says:
Windows are 12+ years old and went to remove lower sash. When they came out, I had metal pieces on the ground. I don't know who the manufacture is. Thanks for any help you can provide.

Dave
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Tom from SWISCO responded:

Looks like you just need a new pivot shoe. Check out our 15-177, I think this is just what you were looking for.

A quick learner from Cleveland, ohio says:
Thank you. Just placed an order for 12 of them. Will they come with remove/replace instructions?

Thanks Again.

Dave
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Tom from SWISCO responded:

These shoes do not come with instructions, no, but we have video instructions on our site. I recommend watching them if you aren't familiar with this kind of project.

A quick learner from Cleveland, ohio says:
Worked perfectly and I'm back in business. Video's were helpful in the remove / replace process

Thanks again!
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Tom from SWISCO responded:

Glad to hear it! If you ever need anything in the future, you know where to find us.

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