Broken crank operator

Question

I guess I need to replace the entire system, the white operator broke off from the metal piece attached to the window, only marking I can find are the number 30744 on the shorter arm and "Truth" written somewhere on the hinge

Emily · Accepted Answer

Hi there! I am very sorry for the long wait; we appreciate your patience during an incredibly busy season.

Take a look at the 39-013. The arm is 13-1/2" when measured as shown below. It also has a nylon roller at the end of the arm. We recommend you compare these specifications with your old assembly to confirm they match up.

Please let us know if you have any questions or if you note any discrepancies.

Dimensions for 39-013