Broken part for Viking windows

A home owner says:

This particular part is broken on several of my windows. Are the parts available? I believe they were made in 1999? Are they easy to replace?

Thank you,

User submitted a photo of a window balance.
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Tom from SWISCO responded:
Hey, Kris. Sure, you shouldn't have any problem matching this balance up to a modern part. See our Series 395 to start out, I think this may be a match. Make sure to carefully compare the style and size of the two end caps that come with it (19-005 and 15-001) to your own end caps. This is an important factor to consider.
A home owner from Dublin, CA says:
Thanks!! I just found this! How do I know which Stamp Option?
A home owner from Dublin, CA says:
Found it! Haha! So, mine is 3230. Do I order 2 per window?
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Mike from SWISCO responded:
You will need two balances per sash. If your window is single hung, that means you need two balances. If your window is double hung, four.
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