Broken part of the window!.

A home owner from Los Angeles says:
Could you please take a look at the pictures and tell me if this part is available?

Thank you
User submitted photos of a window balance.
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Tom from SWISCO responded:
The "26 3" marking means you have a 27" balance with a 2630 stamp option. Keep that in mind for when you place an order. The missing piece of information is the balance Series, which isn't printed anywhere. From the end pieces of your balance, I can tell you need Series 380 or Series 385, but you need to measure to tell the difference. The only difference between the two Series is the width of the bottom shoe, as shown below. Measure the same dimension and compare. If your shoe measures 1-3/32" like in the photo, choose the S385-27. A 1" shoe means you need S380-27.
Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from Los Angeles says:
Is the take out clip for piece 5380-27, and piece 5380-33 easy to replace? If so is this a product that I can buy from you? Lastly if this is available to buy, I would like to know the number. Thank you in advance
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Tom from SWISCO responded:
Yes, that would be our 16-002.
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