Broken pivot lock shoe

Question

We have tilt replacement windows. When I last opened the window a metal piece in the pivot lock shoe broke. It doesn't stay with the window any more. I have attached pictures but really can't find any documentation on the window or parts. They were installed prior to our ownership.

Casey · Accepted Answer

Hello,

Unfortunately, the metal cam is not available separately but the 15-177 resembles the pivot shoe shown in your photo. With that being said, I would recommend removing yours from the window to compare to the specifications shown below.

As for the rest of your balance hardware, you should be able to reuse them if they are still in good condition. With that being said, this pivot shoe is used with the S152 coil springs and accessories associated on this page. Thank you!

Alternate image for 15-177