Broken sash pins (?) and balance (?)

Question

Not sure I am using the correct terminology....But the aluminum pin and the sliding plastic piece it plus into are broken on the tilting bottom sash of these double-hung windows. They were purchased in 2009. My documentation calls them "LBL Finale" and "Cascade/LBL 9100 Series"

The windows sashes are both very heavy, so if there is a choice in materials, I would choose the sturdier version.

I need two balancers and two pins total.

Tom · Accepted Answer

It sounds like you need a new pivot bar. We sell a ton of these so we may very well have a good match, but I'll need to see an undamaged version removed from the window first. Would that be possible?

As for the balance, we sell the individual components. I believe your pivot shoe is a match for our 15-228, which would make your coil spring the 1/2" thick Series 160 and the cover our 15-150D.

Note that these are educated guesses. I highly recommend reviewing the specs and information we have for each product named to verify that they match the original hardware. You may want to remove the old set to ensure an accurate comparison.