Broken shoe

Home Owner from Syracuse NY
I can't remove the old broken shoe.It doesn't slide up and down . I've replaced shoe on Pella windows before. So have a general idea of how it works. I also don't know which part I need to order. 
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We can't be sure with the original hardware still installed but the Series 140 Coil Balance comes to mind. Review the specifications below to ensure the width and thickness match yours. We'll relate a few videos on this page to assist you. If you're uncertain what weight ratings, you'll need to weigh the window sashes that these balances support. Thank you!

Alternate image for S140-10
Alternate image for S140-10

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