Broken shoes

Home Owner from Townsend, DE

Aug 22, 2024 7:00 am

Need to replace broken shoes for both window balances pat. 5.737.877. This is a picture of the broken shoe on one side. These are also the measurements of the shoe. Thanks.

5 user uploaded images

7 Replies

Home Owner from Townsend, DE

Aug 22, 2024 7:13 am

The shoe is 6/16th inch.

Casey from SWISCO

Aug 22, 2024 8:24 am

Hello,

Unforutnately, your old-style crossbow balances are no longer available. The good news is that our S795 channel balances work as direct replacements in most cases. As long as your spring diameter measures 1/2", you can follow the conversion video below. Thank you!

Home Owner from Townsend, DE

Aug 22, 2024 10:19 am

Our spring diameter is 3/8"

Casey from SWISCO

Aug 22, 2024 11:18 am

Thanks for getting back to us. We can still supply your replacement balance but it will need to be a custom order. To get started, we'll need to know the exact weight of your window sash that the original balances support. We'll also need you to write out the exact length of an intact balance, including the T-lock shoe. Please include a photo of the clip at the end of the pulley cord that connects to the top of the window jamb. Lastly, we'll need to know the number of balances you need, with the minimum being two.

Home Owner from Townsend, DE

Aug 23, 2024 4:06 pm

Thanks for the reply. Can you tell me the cost of the two made custom?

Casey from SWISCO

Aug 26, 2024 9:06 am

Unfortunately we cannot price quote the balances without the requested information above regarding the details of the balance. Please see how to measure below:

From there we can send over pricing for your review.