Broken Channel Balance ID

Handy Person from San Francisco, CA

Jun 14, 2020 1:02 am

Hello,

Our bathroom window just broke and I'm looking for the part to fix it. Please see referenced photos uploaded. The window measure (approx) 22in x 46in. There appears to be a broken string. Please let me know if there is a replacement part and the basic install instruction.

Thank you,

Edgar

3 user uploaded images

4 Replies

Bob from SWISCO

Jun 17, 2020 12:24 pm

Hey Edgar. It looks like your window needs new channel balances. We can help, but we just need clearer pictures of the nylon fittings on either end of the metal channel. See the video below for removal and replacement details.

Handy Person from San Francisco, CA

Jun 20, 2020 7:58 pm

Bob,

Thank you for your response. Here are pictures of the fitting.

Edgar

5 user uploaded images

Bob from SWISCO

Jun 22, 2020 9:24 am

It appears you have either an S380-21 or S385-21, depending on the bottom nylon shoe depth. You'll need a stamp option of 2030.