Broken window

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Contractor from Herndon, Va

Nov 1, 2021 2:55 pm

Need the metal post mount and coil spring assembly.

3 user uploaded images

4 Replies

Emily from SWISCO

Nov 4, 2021 2:01 pm

Hey there!

We'd be happy to help but we'll need to see your pivot shoe and pivot bar removed from the window to compare to our inventory. We carry a lot of hardware and that will help us narrow down some options.

Thank you!

Contractor from Herndon, Va

Dec 8, 2021 6:41 am

Hello Emily,

I sent the other pictures requested. I was told you do have replacements parts that I need. What can we do to get these ordered?

Thanks,

Jim

Emily from SWISCO

Dec 8, 2021 10:00 am

I see that you had another discussion where you showed us your pivot shoe and pivot bar removed. Were you able to see my colleague, Tom's, response? Your hardware assembly isn't made anymore but see our 15-259 pivot shoe along with the Series 159 coil springs. The video below will walk you through step-by-step on what to do and the additional parts we recommend.

All orders can be placed directly on our website at your convenience.