Broken window balance

A quick learner from Ocoee Florida says:
Please help identify my window balances. They are stamped 28C
I believe I need the 2830 balances. Photos attached. Home built in 2006.
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Casey from SWISCO responded:

Hello,

I suspect that you need the S380-29 channel balance with a 2830 strength option but you'll need to confirm that the bottom fitting has a depth of 1" as shown below. If your measurements differ, just let us know and we can go from there. Thank you. 

Alternate view of 15-005
Alternate view of 15-005

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