Broken window parts

Question

Old Castle is stamped on the window. I think I need P/N S385-29 (both sides) and definitely need the sash stops that screw on the window itself.

"28D" is stamped on the sash.
265-2 5E is also stamped on the sash hardware.

The nylon stops on the window are broken.

Thanks for your help with the part numbers.

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either an S380-29 or S385-29 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2840 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.