Broken window spring replacement part

Landlord from Troy, IL
The window that this part number belongs to will not stay up/open. Also, the window falls out of the track when being used. Any information about this part would be more then helpful.
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert
It sounds like a problem with the window balance. These are spring mechanisms on either side of the window. We can help, but we will need a picture of your original hardware in order to find a good match.
Landlord from Illinois
attached is a photo of the window track/springs. thank you again.
poor spiral balance image
Tom
Tom from SWISCO
SWISCO
Expert

Well, we're one step closer. It looks like you have a spiral balance, I'm just not sure which. I recommend looking at our Spiral Balance Homepage here and follow the steps shown to determine what replacement part you need.

Landlord from Illinois
5/8" Diameter
32" long tube
S200 Series?
User submitted photos of a window balance.
Tom
Tom from SWISCO
SWISCO
Expert

Based on the photo, I would recommend our  S600-32 with a red tip. If you don't have a charging tool, I would also recommend purchasing 75-006 charging tool. 

Let me know what you think! 

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