Casey from SWISCO responded:
January 24, 2023
Hello, We'd be happy to help but, unfortunately, your assembly does not look like a match to the S800 channel balance. If you could show us an undamaged balance removed from one of your windows, including detailed photos of both ends and any numbers stamped on the channel, we can go from there. Thank you. |
Paul from SWISCO responded:
January 26, 2023
It sounds like you are describing aluminum jamb liners with a balance system behind the track. Unfortunately, this type of system is no longer made. I believe your best bet would be to remove one jamb liner and take it to a local millwork to have them fit you with new-style jamb liners. If you want to keep your jamb liners, you could try using our 3/8" thick S400 spiral balances with the 17-031 brackets. It might work, but it will be difficult to install. With the bottom sash held up, you would slide the balance tube up into the jamb liner and attach it at the top of the track with a 33-012 screw. The spiral will twist down to the sill, so you'll need to bring the spiral up to meet the 17-031 bracket attached to the bottom of the sash. Then, hook the 75-005 charging tool to the spiral and give the spiral about three turns clockwise. You will feel the tension build and then you can hook it to the 17-031 bracket. Do the same on the other side and try the sash. If the creeps down, give the spiral another turn. Review these parts to see if you might be able to adapt them to work for your window repair. |
I am looking for a sample, purchase if necessary, to retrofit a Balance that I have been in discussion with your Experts who received a photo, and a response to further inquiry. I have not heard back. This may work for my windows. I will have 48 windows to repair. With a total of 84 Balances needed.Unfortunately I can not find any of my EMAIL regarding this subject. Can you help me solve this?
Can I send you a sample?
Full name: Michael
Balance length: 21
Balance stamp: 3/8 inch round
Balance color: black
Quantity: 1
Paul from SWISCO responded:
January 31, 2023
Unfortunately, we cannot supply samples of our balances but you are welcome to purchase the S400 spiral balances that we mentioned on January 16th to see if you might be able to adapt it to work for your repair, although we can't make any guarantees. |
Paul from SWISCO responded:
January 31, 2023
Great, we appreciate your business and look forward to hearing how the repair works out for you. |
Paul from SWISCO responded:
March 1, 2023
That's great to hear! Since the balances that you used are stock parts, you are welcome to order more of the S400-20, S400-16, S400-22, and S400-24 spiral balances directly on our website. You will also find bulk discounts shown on each product page since you are ordering larger quantities. You can also add the 17-030 brackets 33-012 screws to your order from our website. |
Thank You for your expert time.
Be Well!and Stay Gold!
Semper Fi
Michael