Hello!
I tried finding what I'm looking for on your site, but didn't see anything to match. I have vinyl windows and doors that seem to be manufactured by CROWN. Just a stab in the dark ? are you familiar with the brand and if there's parts for them?
Among other issues, I can't seem to locate the leveling screws on the sliding windows and the patio door has no lock mechanism.
In advance, thank you for any help.
Frank
Hi Frank,
Thanks for writing in. It sounds like you might have a Crown 5800 Series vinyl patio door that has a tandem roller similar to our 81-018 where the adjusting screw faces the interior of the house on the bottom rail. There should be a nylon cap covering the adjusting screw. Slide a putty knife and pop out the cap, then you should be able to see the adjusting screw. If your door is missing the mortise lock, something like our 82-005 surface mounted handle may be a good replacement option for you.
For any other hardware that you need, feel free to send in pictures of the specific par that you're looking for. That will make it much easier for us to identify the part you need.
Could we have you send us a photo of your original lock? We'd like to have a closer look.
Thanks for the additional photos, however, I can't really make out if the exterior pull in your handle set has a knock out plug to be able to install a key lock like our 82-310. To see what I mean about having the knock out on your exterior pull, take a look at the diagram below for a visual look. If your exterior pull is like this, then you may be able to use our 82-310 key lock.
