Can I use the 795 channel balance instead of the 765 channel balance?

Question

Hi,
I have Silver Line Series 2900 windows. The stamp on the channel balance is 26-5 and the channel measures 27". The 765-27 channel balance looks like it would work, however, the balances I have do not have the little "hook" at the bottom as shown on the website. The balance I have actually includes the 1-1/4" T-Lock Balance Open Cam shoe (nearly identical to part #15-195B).

I was curious to know if I can use the 795-27 balance, but I'm not sure what option to pick since they are identified with letters and not numbers. The 26-5 weight range is 17-23 lbs which spans both the 27C and 27D weight ranges.

One other question, even though I have the open cam shoe, can I get away with using the closed cam shoe that already comes with the 795-27 balance?

Thanks!!

Bob · Accepted Answer

Thanks for posting. It definitely sounds like you have a Series 795, not the Series 765. We see different stamp code systems for balances than what we have from time to time. What you'll need to do is obtain the exact weight of the window sash that uses these balances. On the shop page for the S795-27, look under the product description. You'll see a table that shows the weight ranges for each stamp option; once you know the exact weight of your window sash, you can use that table to choose the correct replacement stamp option.

It would be best to use the 15-195B Open Cam, if that's what you have. These are sold separately, but the video below shows how to replace them; it's a very simple process.

Let me know if you have any further questions.

It would be best to use the 15-195B Open Cam, if that's what you have. These are sold separately, but the video below shows how to replace them; it's a very simple process.

Let me know if you have any further questions.