Can't remove my sash

A quick learner from california says:
I watched your video about changing takeout clips (video link on the 16-002).
Unfortunately, my lower sash does not have enough room to be removed from the frame. It does not have the clips you
User submitted photo of their window hardware.
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Tom from SWISCO responded:
Thanks for contacting us. It appears you have an old kind of window whose sash was not actually designed to be removed. You mention you have a 16-002. This is usually used in channel balance systems, but your kind of window often uses spiral balance systems. Can you confirm what you have? If you were to show us a picture of the balance in the side track we can confirm for you, and from there work out a solution. Thanks!
A quick learner from Wildomar says:
It is a spiral system. Since the spring won't stay in the clip I'm thinking of bending them closer together.
User submitted photos of a window balance.
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Paul from SWISCO responded:
Aha, I see. I suspected as much. No, the 16-002 does not come on this window. You should have another clip entirely on the window, something like our 17-007 or 17-012. Am I correct? You should be able to pinch them together like you mentioned, yes, but that's only assuming that they're the problem. It may be best of we see a couple pictures of it so that we can suggest a better solution.
A quick learner from Wildomar says:
Beat ya too it. Bending the clips together worked. Thank you for all your help.
Take care
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