Caradco double hung window

A home owner from Birch Run Michigan says:
The spring clips on to this as you see it's broken so window won't slide it stay up. And the long piece just has broken areas. Looking to replace these parts. Please and thanks.
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Bob from SWISCO responded:

Thanks for posting. We do carry the broken shoe, our 15-104 Caradco Friction Shoe. However, the rest of this assembly is part of your jambliner system. I'm afraid we don't replace these, but a local millwork should be able to help you out. Sorry for any inconvenience. 

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