Caradco friction shoe

A quick learner from Rossmoor says:
Are special tools needed to remove and replace the shoe 15-104. I don't want to damage the window as they are 20 plus years old yet in good shape.
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Paul from SWISCO responded:
Thanks for posting! Removing these shoes can be a bit involved. You may want the help of a local professional. What you would need to do is remove the interior wood trim, the sashes, and then the tracks. With the tracks out you can slide out the spring with the broken shoe and then replace it with a new shoe.
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