Bob from SWISCO responded:
May 6, 2019
Thanks for posting. It's a bit difficult to make out the style of the link arm in this picture. Could you show us a top-down view of the operator, either removed from the window or at least with the arm in clearer view? That will help us identify possible replacements. Many thanks. |
Bob from SWISCO responded:
May 6, 2019
Sure, you can send an email to help@swisco.com. Just be sure to include your discussion reference #, D138370, so we know who to reference the picture to. Many thanks. |
Bob from SWISCO responded:
May 8, 2019
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Bob from SWISCO responded:
May 13, 2019
Sure, you want to measure from the center of the wheel at the end of the arm to the center of the gear in the base. If yours is 8-1/2", you may still be able to use our 39-138, which is 9-1/2". That extra inch may not make a difference, but even if it does it should be easy to compensate for. |
Tom from SWISCO responded:
May 17, 2019
Thank you! This definitely looks closer to our 39-138. It may be off by less than an inch or so, but I think it will still be fine. |
Tom from SWISCO responded:
May 17, 2019
Awesome! Let us know if you need anything else. Thank you for considering our business, we really do appreciate it. |