Casement Actuator - Order # 80888

Quick Learner from Mountaintop PA
Oct 3, 2016 11:59 am
I ordered part 39-031 to replace the actuator to my NORCO window. The actuator has two arms. The shorter arm on the original actuator measures approximately 3 7/8". The arm on part 39-031 measures about 4 1/2". Pictures are attached with a ruler.

The other arm on the actuator has the correct dimensions.

Do you have an actuator that will fit? Can I return the part that I ordered?

Thank you

Jeff
User submitted a photo of a window operator.
1 Replies
+ Add a Comment
Paul
Paul from SWISCO
Oct 5, 2016 2:52 pm
SWISCO
EXPERT
Please see our 39-155, this looks like it could be a closer match. You can return the 39-031 for a refund any time you wish.
+ Add a Comment
Products and resources found in this discussion
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
Caradco Window Crank, 9-1/2"
Caradco Window Crank, 9-1/2"
39-155
$29.85
How to identify casement and awning operators
How to identify casement and awning operators
VIDEO
READ >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts