Casement Window Relacement Parts Help Needed

Question

Hi,
I have a small Norco casement window that I believe is original to our house, which would make it about 42 years old. I have included pictures of the working casement window, as the one I need help with is missing parts.
The markings on the articulating arms appear to be a brand called, Truth.
The non-working window seems to be missing several parts. There is nothing holding the bottom of the window to the mechanical arm. When I run my fingers across the bottom of the window, I can feel where something used to be mounted there but it's now missing.
The condition of both articulating arms is poor and need to be replaced as well. I also think I need a new track and gear too.
The length of the shortest arm is 5 1/2".
The length of the longest arm is 11".
Can you help me purchase the necessary parts to repair this casement window?
Thanks!
Dan

Jasmine · Accepted Answer

Hi Dan,

The black piece you are searching for is the track slider on a casement hinge. This piece is not sold separately from any hinge so you will need to replace the entire assembly. I believe the 36-048 2-Bar Hinge Set may work to replace it but you'll need to compare the dimensions.

Detail of 36-048

In regard to the window operator, I'll need to see a photo of the entire mechanism to identify the replacement you need. Please provide clear photos of the base of the operator and how it mounts to the window as well as the wheel/roller at the end of the arm.

Please let me know if you have any questions.