Casement locks

A quick learner from Michigan, USA says:
November 10, 2022
I think the arm won't stay secure because the plastic guides are broken?
I also need new cranks bc the old ones are stripped.
Can you help me find the right parts?
Thumbnail of the uploaded file named F36789F3-F077-4175-9F52-0A2CB4A5B1AB.jpeg
Thumbnail of the uploaded file named 7EC7AD2E-C997-4986-9C8E-2FFADB7A72C0.jpeg
Thumbnail of the uploaded file named 767B4DA9-CA01-457F-A276-6770ED23F3E1.jpeg
Profile picture of Casey
Casey from SWISCO responded:
November 15, 2022

Hello,

See our 39-448 tie bar guide, as well as the video below.

As for your operator, take a look and compare the dimensions shown on the 39-315 product page to your assembly. Thanks for posting! 
Truth Dyad Operator
Truth Dyad Operator
39-315
$24.40
Truth Dyad Operator
Truth Dyad Operator
39-316
$24.40
Tie Bar Guide
Tie Bar Guide
39-448
$0.90
How to Replace a Discontinued GU Operator
How to Replace a Discontinued GU Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Replacing tie bar guides
Replacing tie bar guides
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.