Casement operator question

Home Owner from Maryland
When attempting to close casement window, the cover spilt and the window would not close, with the inner spline coming out. Question whether the locking ring can be replaced, or need a full new operator. Would also like to confirm that this is part 39-035.
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello!

It sounds like your worm gear is stripped. Unfortunately, this cannot be replaced which means you'll need a new operator. Yours looks like a match for our 39-035, but compare our dimensions to yours to confirm that this matches what you need. 

Dimensions for 39-035
Dimensions for 39-035
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