Casement operator question

A home owner from Maryland says:
September 5, 2021
When attempting to close casement window, the cover spilt and the window would not close, with the inner spline coming out. Question whether the locking ring can be replaced, or need a full new operator. Would also like to confirm that this is part 39-035.
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Emily from SWISCO responded:
September 10, 2021

Hello!

It sounds like your worm gear is stripped. Unfortunately, this cannot be replaced which means you'll need a new operator. Yours looks like a match for our 39-035, but compare our dimensions to yours to confirm that this matches what you need. 

Dimensions for 39-035
Dimensions for 39-035
Truth Hardware Entrygard Dyad Window Operator
Truth Hardware Entrygard Dyad Window Operator
39-035
$32.30
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