Certainteed pivot shoe prevents window from fully closing.

A quick learner from Channahon, IL says:
March 11, 2019
I purchased Pivot Shoe, 9/16" Thick 15-129. However now the window will not shut enough to lock. Is there a shorter shoe you would recommend?
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Bob from SWISCO responded:
March 11, 2019

Thanks for posting. Did the 15-129's dimensions, particularly the width and thickness, match those of your original pivot shoe? See the specifications below. If it differs in any way, let us see your original pivot shoe. Many thanks.

Detail of 15-129
Detail of 15-129
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-129
$2.50
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